President’s Blog


09
Dec 2014

Last week’s posting touched on the need for fraternals to use the information in their existing databases to help them become more effective, efficient, responsive and anticipatory organizations – making the hyper leap from serving members to actually knowing what financial service products and community service engagement opportunities will appeal to them before they do. If you are an Amazon customer – “If you liked this you’ll LOVE this one!

 » Read more about: Data be the day  »...

Read More


01
Dec 2014

One of the characteristics of the fraternal model in which we take great pride is the “engagement” of the individuals that comprise our societies. Our commercial insurance company colleagues have “policyholders.” That’s a rather sterile word that implies a transactional relationship between a business and an individual. I pay you a fee (in this case, a premium) and you provide me a product or service (in this case, a promise to pay a claim or benefit).

 » Read more about: Measuring “Engagement”  »...

Read More


21
Nov 2014

Many people consider Thanksgiving to be their favorite holiday: no presents to buy, no outdoor decorations to hang in the frigid weather, no indoor greenery shedding needles that will continue to be vacuumed out of the carpet eight months later, no mandatory staying up late, and no noisy fireworks that drive the dog crazy. Truth be told, these probably aren’t the same people who are expecting 17 at their 12 person-maximum dining table, complete with Aunt Gertrude who always has an opinion and is not afraid to express it.

 » Read more......

Read More


18
Nov 2014

Last week, I spent an afternoon with the Sons of Norway Board of Directors as part of a two-day orientation session for the organization’s incoming board members. My segment of the program covered two of the four modules in the Alliance’s Board Boot Camp – “The Role and Responsibilities of Fraternal Board Members” and “Hands On, Fingers Off.” Other components of the orientation session included presentations on legal, actuarial, and operational issues, as well as remarks from Harald Borrmann,

 » Read more about: An Early Thanksgiving Gift  »...

Read More


10
Nov 2014

I’ve spent the last few weeks writing about politics, legislation, and regulation – everyone’s favorite subjects. This week I’d like to turn it over to the members and share a few stories with you about how they are affecting their environment, serving their members, and enhancing the quality of life in communities across the country…

 » Read more about: Spotlight on Member......

Read More


03
Nov 2014

I’m sure I’ve said this before, but if there is a model for how the relationship between insurers and regulators should work, it exists in Pennsylvania. It’s not always a love-fest – nor should it be – but insurers know exactly where they stand and what to expect from regulators in the Keystone State. This is particularly true – and important – for fraternals, because Pennsylvania has more domiciled societies than any other state.

And the primary reason why the relationship works so well there is simple: Deputy Insurance  Commissioner Steve Johnson and......

Read More


29
Oct 2014

election 2

Most of the national media coverage surrounding the upcoming elections has been focused on U.S. Senate races and the possibility of a power shift in that chamber from Democrat to Republican. And while balance of power in the Senate is a significant issue – not least because should the GOP take over the chamber, the leadership and composition of the Senate Finance Committee (where the bulk of any tax reform debate will take place in 2015) will change dramatically – it’s not......

Read More


21
Oct 2014

My wife works for one of America’s largest retailers. And over the years I’ve learned a good bit from her about the retail industry and the challenges it faces. Think we’re in a tough business? Check out these daily obstacles to success:

  • Cut throat competition
  • High employee turnover
  • Significant losses due to internal and external theft and fraud
  • Razor thin profit margins
  • Cyber liability

And the list goes on.

 » Read more about: BOGO (or “What fraternals can learn from retailers")  »...

Read More


16
Oct 2014

Just back from a week of vacation and a quick trip to Atlantic City for the New Jersey/New York State Fraternal Alliance meeting.  My brain is in one time zone and my body is in another.  Hopefully, the two will get synchronized soon because being hungry for dinner at 9:00 a.m. and falling asleep at 2:00 a.m. just doesn’t work as well as it used to back in the day.

I wanted to pass on two excellent examples of Alliance member society advocacy efforts that came across my desk while I was away. 

......

Read More


06
Oct 2014

I’ll be taking a bit of a blog break until the middle of next week. But before I disconnect, I wanted to leave you with a couple of recent examples of why fraternals represent the coolest business model on the planet. These items were sent to me on the same day by the CEOs of two member societies – one very small, and one very large – and I think they speak volumes about the similar values that these two very different executives hold dear.

 » Read more about: The Coolest Business......

Read More


Page 20 of 54« First...10...1819202122...304050...Last »