You like us! You really, really like us!
The results of the NFCA member-satisfaction survey are in and, while there is always room for improvement, members of all sizes are satisfied with the association’s performance over the past year. Here’s a LINK to the full survey results and a few highlights from this year’s survey:
- The overall response was very positive, with the association earning “top two” (either very satisfied or completely satisfied) marks on the majority of questions. Most importantly, ratings in many areas improved over last year’s results.
- 100% of respondents would recommend NFCA membership to others.
- An overwhelming majority of members felt that NFCA membership is a good value for the price.
Why is the survey important? For one, it provides me and the NFCA Board with an effective way to gauge member satisfaction and association performance on a year-to-year basis. Secondly, it allows members to voice their opinions and impact how their association responds to their needs. Third, it helps us develop new products and services that can enhance the value of your membership. All pretty important stuff…
If there was one disappointing aspect to the survey, it was that we did not get 100% participation from members. One of our goals for 2010 is to significantly increase the number of respondents. Any suggestions you might have to help us accomplish that would be appreciated. We’d also be very interested in your take on the survey results. Post your comments below…
First Catholic Slovak Ladies Association First to Benefit from NFCA Public Affairs Initiative
What’s the best way to stay on message in a newspaper article? Writing it yourself is a good place to start. And with so many newspapers (and their corresponding Web sites) increasingly relying on reader input to fill space on Letters to the Editor and guest editorial pages, we thought it was a perfect opportunity to spread the word about fraternal products and services and the good things we do in communities across the country.
NFCA retained a freelance writer to work with several member societies to develop pieces for publication in the newspapers where their societies are headquartered or have a significant presence in the marketplace. These societies are located in both large cities such as Cleveland and Minneapolis/St. Paul, and smaller ones like Neenah, Wis. I’m happy to report we got our first “hit” from this new initiative when the Sun Messenger published a letter to the editor from Mary Ann Johanek, president of the First Catholic Slovak Ladies Association. Here’s a LINK to that letter…
We’ll post other letters as they are published and invite you to submit your own letters and guest editorials to newspapers in your communities. Let us know when they are published so we can post links to them here. Want some help from NFCA to create those letters? Just contact Rose Riccetti, Director of Public Affairs, at firstname.lastname@example.org.
Toot Your Society’s Horn on NBC Nightly News “Making a Difference” Feature
You’ve probably seen it at least once. NBC Nightly News anchor Brian Williams closing the broadcast with a “feel good” feature called “Making a Difference.” The stories generally cover the good works of an individual or small group of people who are enhancing the quality of life in their communities by helping others.
Wait a minute – that sounds a lot like what fraternals do EVERY DAY! So here’s my suggestion and challenge to every reader of this blog posting: nominate your society or a local lodge for a “Making a Difference” feature. It’s easy, just log on to this page at MSNBC.com and click on nominate someone. Fill it out and hit submit, and you’re on your way to stardom. Keep me informed of your nominations by posting them to the blog and maybe we can start our own “Making a Difference” feature.
Happy St. Patrick’s Day
It’s a tradition here in Chicago to dye the river green on St. Patrick’s Day. And they do a good job of it, because it pretty much stays that color for the whole year.